Frequently Asked Questions

Timewell Auction FAQs

You have questions and we have answers! If you don’t see your question answered here, please contact us and we will be happy to help!

We are open:

  • Monday: 9:30 – 2:30
  • Tuesday: 9:30 – 2:30
  • Wednesday: 9:30 – 6:00
  • Thursday: 9:30 – 6:00
  • Friday: 9:30 – 2:30 
  • Saturday: 9:30 – 1:00

We guarantee EVERYTHING that we sell.

If something is wrong with an item you purchased, just bring back the item within 3 days and we will issue a full refund.

You have 3 days after the auction to pick up your things. 

No appointment needed! Just come in during our open hours.

Yes!! We partner with PKGPlace.com for all shipping.

Visit www.pkgplace.com and create your account there and they will take care of the rest.  They pick up from us every Wednesday.

These skids are a great deal if you or someone you know is handy! They are full of items that are either missing pieces, broken, or used.

If you can fix things or need pieces for things you have at home, these are the skids for you! 

Place a maximum bid, and let the software do the rest.  Don’t worry your bid will only go up by the bid increments as the software bids for you against other bidders.

EXAMPLE – If you leave a maximum bid of $50.00 and someone bids a maximum of $20 the software would push your bid to $21. If the other person tried to bid $50 you would still be the high bid because you were at $50 first. If the other person bids $51 then you would be outbid.

If you have clicked on the notification box you will be notified by email that you are outbid.

Sorry! We can’t do that for liability reasons, however, we do have a loading dock to make putting items in your car much easier. 

If you need help, though, please bring someone with you to lift!